Privacy Policy

FreshToday ("we", "us", or "our") respects your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information when you use our website, place orders for fresh fish, poultry, or meat, or contact our support team.

We may collect the following information:

• Name, phone number, and email address
• Delivery address
• Order history, product preferences, and payment-related details
• Device and usage data such as browser type, IP address, and pages visited

We use your information to:

• Process and deliver your orders
• Contact you about order status, delivery, or support
• Improve our website, products, and customer experience
• Send service updates or promotional offers (where permitted)
• Comply with legal and regulatory requirements

We do not sell your personal information. We may share limited data with trusted partners who help us operate our business, such as delivery partners, payment processors, and IT service providers — only as needed to fulfill your order or support our services. We may also disclose information when required by law.

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or alteration. No method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.

Our website may use cookies or similar technologies to remember your preferences, keep items in your cart, and understand how the site is used. You can control cookies through your browser settings.

You may request access to, correction of, or deletion of your personal information by contacting us. You may also ask us to stop sending marketing messages at any time.

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the latest revision. Continued use of our services after changes means you accept the updated policy.

If you have questions about this Privacy Policy or your personal data, contact us:

E-mail: support@freshtodaybd.com
Phone: 09617 551122, 01931-000700
Address: House: 1/A, Road: 17, South Baridhara R/A, DIT Project, Dhaka 1212 Bangladesh